FAQs

I am a new / relieving principal but I can't access AMU
Some new / relieving principals may not have access to AMU, or may have the wrong school allocated to them within AMU.  Contact EDConnect on 1300 32 32 ...
Mon, 3 Dec, 2018 at 9:33 PM
I have access to AMU but can't see the ALAN application
Open AMU from portal Choose Step Two: Select an Application Select the AMU - Access Management Utility radio key - press Next ...
Fri, 29 Nov, 2019 at 8:50 AM
Some staff members do not appear in my AMU list
If a teacher is a relieving or temporary teacher they may not be recorded correctly in SMU. When a teacher changes school this needs to be recorded in SMU s...
Fri, 19 Jan, 2018 at 3:40 PM
What type of ALAN access should I give staff in AMU?
Refer to link below Managing staff access in AMU -  https://literacynumeracysupport.freshdesk.com/solution/articles/22000174847-managing-staff-acces...
Mon, 17 Dec, 2018 at 2:51 PM
How can I make a technical support request?
If you have any technical issues or queries about ALAN software, please log a ticket.  Try to be specific with the details - you may want to use screen sh...
Fri, 29 Nov, 2019 at 8:39 AM
Action Plan & supplementary schools - where should I start?
For Kindergarten students Complete the Best Start Kindergarten Assessment. Provide feedback to parents consistent with usual school practice. The Best...
Wed, 21 Feb, 2018 at 12:11 PM
Is student assessment recorded in PLAN available in PLAN2?
No.  Student assessments recorded in PLAN will not be available in PLAN2.  PLAN2 aligns to the learning progressions and PLAN to the literacy and numeracy c...
Tue, 7 Jan, 2020 at 12:26 PM
Students appear in ERN / ebs:central, but not in PLAN2 (DoE only)
Student enrolment information is collected in ERN.  Once students are in attendance at school, student information will be sent to ebs:central pendin...
Fri, 8 May, 2020 at 12:09 PM
2020 roll classes in PLAN2 (DoE schools only)
During the first weeks of 2020, schools are still assigning students to roll classes in ebs:central or their designated roll class software.  In cases where...
Fri, 29 Nov, 2019 at 12:34 PM