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Log an online query - NSW public schools Support for CSNSW and AIS
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FAQs

How can I make a technical support request?
If you have any technical issues or queries about ALAN software, please log a ticket.  Try to be specific with the details - you may want to use screen sh...
Mon, 18 Jan, 2021 at 1:34 PM
Is student assessment recorded in PLAN available in PLAN2?
No.  Student assessments recorded in PLAN will not be available in PLAN2.  PLAN2 aligns to the learning progressions and PLAN to the literacy and numeracy c...
Tue, 7 Jan, 2020 at 12:26 PM
Students appear in ERN /student administration application, but not in PLAN2 (DoE only)
Student enrolment information is collected in your student administration application.    Once students are in attendance at school, student informat...
Wed, 5 Feb, 2025 at 10:08 AM