How can I make a technical support request? : Assessing Literacy and Numeracy (ALAN) help desk

How can we help you today?

Modified on: Mon, 18 Jan, 2021 at 1:34 PM

If you have any technical issues or queries about ALAN software, please log a ticket.

Try to be specific with the details - you may want to use screen shots to help illustrate the problem.
Take note of your remedy or freshdesk ticket number.

For DoE users, hardware and connectivity issues should be raised with EDConnect on 1300 32 32 32 (option 5, option1).

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