The privacy of information is of the utmost importance to the department. This page explains what information is collected when using Assessing Literacy and Numeracy (ALAN), including the revised Best Start Kindergarten and PLAN2 applications, as well as how the information is used.

Any information provided to the department will be used, disclosed and stored, consistent with NSW privacy laws. To understand more about how the department protects personal information, see our Privacy Statement.

Users should note that there are risks associated with the transmission of information over the internet and should therefore make their own assessment of risks in the provision of information to the department's information systems.

What information do we collect?

Technical information

When you look at the pages on this site, our computers automatically record information using cookies. This can include the:

• IP (internet protocol) address of the machine which has accessed it

• top-level domain name (for example .com or .gov)

• type of equipment (PC or tablet etc.)

• date and time of the visit

• type of browser and operating system used.

Personal information

Personal information includes identifying information about principals, teachers and students. For government schools, this data comes from other information holdings held by the department, such as enrolment data. For AIS and CSNSW schools, this information is provided by school and system staff via spreadsheets. Student Information includes:

• name

• date of birth

• student reference number

• school reference number

• class and group associations

• assessment results.

Teacher/ principal information includes:

• information extracted from the Staff Management Utility (SMU) including teacher name and school location

• actions taken in the software, including lodge assessment and print feedback report.

How do we use this information?

Primarily, non-aggregated assessment data will be used by teachers in the classroom, for teaching and learning purposes. This data may also be viewed by other teachers and/or the principal within the same school (in the form of teaching plans and viewing assessment results). The information is intended as a teaching aid and for feedback reports to parents (verbally or in writing). 

The department, AIS and CSNSW will have access to information (their own sector) for the purposes of reporting, testing, research and analysis.

Unauthorised and unlawful use of the website

Information will not be disclosed other than for the purposes outlined above, unless authorised or required by law. The department reserves the right to make disclosures to relevant authorities where the use of its information holdings raises a suspicion that an offence is being or has been committed.

Access and correction

You can request to access or amend your information by contacting the relevant business centre, or the department’s Information Access Unit. To do so, contact:

The public liaison office (to assist in identifying the relevant business centre) – 9561 8999

DoE Information Access Unit – 7814 3525 or

If you have any questions about your privacy on this website or a general inquiry about the department's handling of your personal information, please contact:

Privacy Contact Officer

Legal Services Directorate

Level 5, 105 Phillip Street 

Parramatta NSW 2150, Australia

Telephone: 7814 3896